The retainer is the product
Getting live is the easy half. The retainer is what keeps the system patched, monitored, backed up and improving — with the same people who built it, not a support desk that has never seen your code.
Support and operations
Beyond support
Monthly, in advance. No security deposit. Half a month refundable if you're not satisfied. Continues month to month for as long as you need us. One contract, one invoice, one team accountable — including any partner specialists we bring in.
You hear about it at 75% of the allowance, not at 110%. Then you choose: wait for next month, add hours at a rate agreed in advance, or move up a tier. No surprise invoices, and we don't quietly stop working either.
The setup cost is front-loaded. Getting your environment, pipelines and monitoring to a state we can support takes most of the first month. Above those tiers the work funds itself from month one, so there's no minimum.
Try us for the price of a decision you don't need to escalate
Three bounded engagements with a printed price. Each one gets you something usable on its own, and each one tells you what we're actually like to work with before you put us on a monthly commitment.
Self-Managed
Your own Odoo, properly built.
A production-grade Odoo instance on your infrastructure, built the way we'd build it for a client paying fifty times this. You run it.
- Odoo Community installed on your cloud or on-premise infrastructure
- Three environments — development, staging, production
- Git repository in your organisation, with branch protection and review rules
- CI/CD pipeline (GitHub Actions) — build, test, deploy, rollback
- Infrastructure as code — Docker Compose or Terraform
- Configuration under version control, so a change is a commit, not a memory
- Automated database and filestore backups, with one restore tested in front of you
- A written runbook and a 60-minute handover session
Typically ready in 1–2 weeks.
Not included: Functional consulting, data migration, custom development. If you need someone to decide how your accounting should be set up, start with Launch.
Continues as: Self-Managed Support, $300/month.
Launch
Get live on Odoo, fast.
One entity, live on the core of the system, in about a month.
- Everything in Self-Managed — repo, pipelines, IaC, environments
- ERP setup across 3 core modules, configured to your process
- Master data cleaning and load, plus opening balances
- 1 AI agent configured against your live data
- Standard document layouts — invoices, orders, statements
- Role-based training for up to 10 users, with quick-guides
- 30 days of hypercare after go-live
Typically live in 4–6 weeks. One legal entity, one location.
Continues as: Care, from $900/month.
Blueprint Deployment
Most of your system already exists.
One of our industry blueprints deployed and adapted to you. A blueprint is a running Odoo system, not a document — the modules are configured, the approval chains work, the reports print and the agents are connected before we meet your data.
- Everything in Launch
- The full blueprint for your industry — modules, automations, agents, reports
- Fit review against your processes, with the gap list agreed and costed
- Accounting automation — invoice capture, matching, approval routing, reconciliation
- 3 AI agents configured and grounded in your records
- Reporting layer — dashboards you can edit
- Up to 3 integrations to systems you already run
- 60 days of hypercare
Typically live in 8–12 weeks. Up to two legal entities.
Continues as: Operate, from $2,500/month.
It covers the blueprint. Where your requirement sits outside it, we tell you before doing the work and it moves to monthly. What we won't do is quote a fixed price and then manage the gap with change requests.
Fixed price shown. Add a retainer whenever you want one — or don't; the system is yours either way.
Useful on their own, whoever you hire next
Where an engagement is marked credited, half its fee comes off any fixed engagement or the first month of any retainer started within 90 days. The other half we keep — the work is real, and pricing it at zero would make it worth what it costs.
Need a specific person, not a package?
We place senior people into your team — remotely as shared specialists, or on-site as a dedicated resource. Priced on request, because the honest answer depends on the skills you need and who is free.
It depends entirely on the skill set, the location and who is available when you ask. A published number would either be wrong for your requirement or wrong for ours. Tell us what you need and we'll come back with a name, a rate and a start date.
The right person is usually finishing something. Relocation, visas and notice periods are real. We'd rather tell you that up front than promise a start date we'd then move.
Tell us what you need and we'll price it
Everything below is quoted rather than published, because the price depends on your system rather than on a tier. Pick what applies and we'll come back with a number and a timeline — usually within two working days.
What's never included
The fee covers our team's work. These you pay directly to the provider, at cost, with no margin from us:
Odoo Enterprise licences
Only if your requirements need Enterprise. We'll tell you which you need, and what the difference costs over five years, before you commit.
Cloud, hosting and hardware
Servers, storage, bandwidth, and any on-prem CPU, RAM or disk a newer Odoo version requires.
Third-party licences
Monitoring, paid ETL or iPaaS tiers, CI/CD minutes above the free allowance, paid add-ons.
Usage credits
SMS, invoice OCR, partner autocomplete, model inference.
Travel and on-site costs
If visits are requested.
Taxes
All figures are exclusive of taxes; duties and bank charges at cost.
Common questions
Why is so much of this quoted rather than priced?
Because we're a young firm and we'd rather publish a few prices we can hold than a matrix we'd have to renegotiate on the second call. What's printed here is printed because we've delivered it enough times to know what it costs us.
What happens when we use up the retainer hours?
You hear about it at 75%, not at 110%. Then you decide: wait for next month, add hours at a rate agreed in advance, or move up a tier.
Can we start fixed and move to a retainer later?
That's what the fixed engagements are for. Each one names the retainer it naturally continues into, and every tier starts from the same foundation — same repository, same pipelines, same infrastructure code. Moving up adds work; it doesn't redo any.
Community or Enterprise?
We'll tell you which one your requirements actually need, and what the licence difference costs over five years. Community is often enough. We're not resellers and take no licence margin, so there's nothing in it for us either way.
Is there a minimum commitment?
Three months on Self-Managed Support and Care, because their setup cost is front-loaded. One month on everything else. No security deposit, and half a month refundable if you stop mid-month because you're not satisfied.
What if we want to leave?
Everything is already yours — code, configuration, pipelines, infrastructure definitions, documentation, data in open formats. Exit is a matter of us stopping, not of us handing anything over.